Claims
Helping you to make successful claims
It's one thing selling a portfolio of truly excellent insurance products, specially designed to suit specialist needs and negotiated to deliver great value to our clients. But we do a whole lot more than simply sell you the insurances you need to keep your personal life, working life and business in good financial shape, with all the associated peace of mind that great products deliver.
Great after-sales support matters to our clients
Our mission also involves after-sales care, and one essential aspect of that after-care is a proven claims support service. In short, we are here for you. If an insured event actually takes place and you have to make a claim, the last thing you want is a long, drawn out claims
process full of delays and difficulties.
We speak insurance fluently, we understand the policies we sell in great detail, and we are perfectly placed to provide you with all the specialist support you need to push a valid claim through the claims system quickly, smoothly and efficiently, getting you back to normal in the least possible time.
There when you need us – Don't worry
We have experienced, dedicated claims resources positioned around the world for you to tap into when you need us, a global claims team with the high levels of local authority required to handle primary and excess claims on a range of insurances including property and casualty, professional, management and liability. Our knowledge of all the lines of business we deal with is second to none, and we are able to deal with any type of claim with professionalism and enthusiasm on your behalf. In fact the highest levels of claims handling professionalism, responsiveness and good faith are central to everything we do.
In a world where the most successful claims resolution process avoids disputes between
insureds and insurers, we focus on both defending and resolving claims by third parties,
succeeding thanks to an in-depth understanding of your needs and your organisation.
Join us and enjoy a positive long-term business partnership
Buy your insurances from us and you will enjoy much more than excellent quality and good value for money protection. You will also benefit from a positive long term relationship with a dedicated team of enthusiastic experts. That's what we call exceptional service.